Privacy Policy for Delivery Partners

At Pokar Greens, we value the privacy and security of our delivery partners. This Privacy Policy explains how we collect, use, and protect the personal information of individuals working as delivery partners with us.

1. Information We Collect

We may collect the following details from our delivery partners:

• Personal Information: Name, phone number, email, address, date of birth, and government-issued ID (e.g., Aadhaar, PAN, Driver’s License).
• Bank & Payment Details: Bank account number, UPI ID, or any other payment-related information for salary and incentives.
• Location Data: Real-time GPS location while on duty to track deliveries.
• Device Information: Mobile device details, app usage data, and IP address for security and performance monitoring.
• Work-Related Data: Order history, ratings, feedback, and performance-related information.

2. How We Use Your Information

We collect and use your data for the following purposes:

• To assign, track, and manage delivery orders.
• To process payments, incentives, and reimbursements.
• To ensure compliance with local laws and regulations.
• To improve operational efficiency and customer service.
• To contact you for work-related updates and support.

3. Sharing of Information

We do not sell or share your personal data with third parties except in the following cases:

• With Government Authorities: If required by law enforcement or legal compliance.
• With Payment Providers: To process salaries and payments securely.
• With Internal Teams: To manage delivery assignments and performance evaluations.

4. Data Security

We implement strong security measures to protect your personal data from unauthorized access or misuse. However, you are responsible for safeguarding your login credentials and device security.

5. Your Rights & Choices

• Access & Update: You can request access to your personal information and update it if necessary.
• Opt-Out: If you choose to stop working with Pokar Greens, we will delete your data upon request, except for legally required records.

6. GPS & Location Tracking

• Location tracking is mandatory while you are on duty for accurate order delivery.
• Tracking stops automatically when you log out of the Pokar Greens app.
• We do not track your location when you are off duty.

7. Changes to This Policy

Pokar Greens reserves the right to update or modify this policy at any time. Any changes will be communicated to delivery partners through the app or official channels.

Have a good day!

Thank you for being a part of Pokar Greens!